Rollz Motion Performance

Frame: welded aluminium with coating.

Handles: polyurethane (PU) foam.

Seat cushion cover and transport chair package: 100% polyester.

Inner cushion seat and transport chair package: filling of PU foam or polyurethane foam.

Wheels: plastic rims with pneumatic tires.

The tires are made of synthetic rubber, the inner tube of synthetic rubber with a valve.

Armrests: an elastic fibre fabric of neoprene and synthetic rubber (Styrol Butadiene Rubber) filled with EVA foam rubber.

Footrests: aluminium frame with plastic footrests.

Rollator weight: 11,4 kg (25.1 lbs)
Wheelchair weight: 3,4 kg (7.5 lbs)
Maximum weight capacity: 125 kg (275 lbs)
User height: 1,60 – 1,90 m (5.2 ft - 6.3 ft)
Seat height: 55 cm (21.6")
Handle height range: 86 – 98 cm. (33.8" - 38.5")
Seat size rollator: 20 x 45 cm (7.8" x 16.5")
Seat size wheelchair: 42 x 45 cm (16.5" x 17.7")

Overall width: 67 cm (26.3")
Overall length: 63 cm (24.8")
Width folded: 29 cm (11.4")
Front wheel diameter: 8" x 1.25"
Rear wheel diameter: 12½ x 2.25"

 

 

 

Return policy
We want you to be satisfied every time you shop with us. But should you for any reason be unhappy with the goods you have purchased, you may return them to Prairie Velo within 15 days of receiving the product.

The condition of the product
It is your responsibility to take good care of the goods before returning them, and they must be returned in a condition where they can be resold without any depreciation of value. This means that the rollator must show no signs of scratches or other marks from usage, the seat remain unstained, the wheels wiped clean from dirt and show no signs of wear.

In case of depreciation of value, the amount of the depreciation will be deducted in the refunded amount.

Packaging
The product must be returned in the original packaging.

If the complaint is justified, we will refund your (reasonable) shipping costs. The product must always be returned in the proper packaging. 

Warranty
We offer *infinite warranty* on the rollator frame. Infinite warranty applies to the frame only. Infinite is defined as the lifetime of the original owner as long as the rollator is still in their possession.

The frames are warranted to be free from manufacturing defects in material and workmanship for the lifetime of the original owner. 

For the other rollator parts, a standard one-year warranty applies.

The warranty gives the right to repair explicitly, not to exchange or to take back a product. Any damage resulting from normal wear and tear, improper use, maintenance neglect, etc. is not covered by the warranty.

The general warranty period for the first owner is 12  months from the date of purchase.

 

Rollz gives a five-year guarantee from the date of purchase on material and construction errors of the frame during normal use and maintenance.

 

The warranty gives the right to repair, explicitly not to exchange or to take back a product.